roots began many years ago as a persistent idea in the mind of our owner, Debbie. Despite having lived in Doha for many years, Debbie preferred to go home whenever she needed something as important as a haircut. Hair and beauty services are, by their very nature, personal; requiring trust and confidence between the client and her professionally qualified technician.
In 2012, Debbie assembled a core team to transform her vision into a reality by developing a holistic and personalised salon experience, not found in Doha, until now. A fully bespoke salon has been designed and created to represent the ethos of roots – client focused, innovative and sophisticated.
With its enriching physical environment, roots’ strength lies in its staff and their commitment to providing personalised, high quality services to each client, every time. Our stylists and beauty therapists have been carefully selected for their expertise and knowledge and are qualified under their internationally respected professional designations.
Our standard of service also relies on the high quality, innovative products that we use. We are confident the selected products will provide results true to their promises, based on professional and personal experience. With products evolving on an almost daily basis, we are constantly researching innovative and exciting options that may be available to us; particularly those that offer a more natural alternative to traditional products.
Consistent with our value of client centricity and exceptional customer service, we believe that a successful visit to roots begins even before you walk through the door. By calling or emailing us, you will be in direct contact with a member of our salon team, able to offer you professional advice and assistance.
On arrival your service will begin with an appropriately tailored consultation with your designated stylist or therapist; enabling us to determine your needs and ideas, whilst sharing our honest professional opinion on the best choices for you. By striking a balance between the two, we are confident that the results achieved will leave you wanting to return.
Whichever service you choose to visit us for, we would appreciate hearing about what we have done well or any opportunities to improve our service. With regular feedback we can ensure that we meet and even exceed your expectations.
We are incredibly excited to start the next phase of roots’ story. We look forward to welcoming you soon.